We developed a new tool to make collecting reviews even easier for you.
The Review-Tool helps you to remind your guests to submit a review after their stay. This saves you time and gives your guests a relaxed holiday.
Watch our video to learn more about what the Review-Tool is and how it relates to the change to the Code of Conduct:
The Review-Tool is a website that you can use easily and free of charge on any tablet or computer with an internet connection.
That’s what is behind it:
- Talk to your guests personally during their stay and let them know that you appreciate their opinion very much and would be pleased about a review on HolidayCheck.
- After the stay, the guest receives an automatic e-mail reminding him/her of your personal request for an evaluation. Here you can see what this e-mail looks like (in German).
- The guest can write at home a review in peace and in detail.
Where do you find the Review-Tool?
Step 1: Determine your Hotel-ID
In order to link the Review-Tool to the hotel for which you want to collect reviews, you need the so-called Hotel ID of your hotel on HolidayCheck. You can easily find this out in the Business Center.
First log in to the Business Center (https://business.holidaycheck.com). If you manage several hotels, select the corresponding hotel for which you would like to collect reviews using the selection in the upper line.
In the address field of your browser you will see an address similar to the one in the picture:
Screenshot of Business Center
Your hotel ID is the last part of the address, a sequence of letters and numbers that begins after the last slash. In this example, the hotel ID is: c47efe9b-a888-3c8d-b315-53271cd00530
Select it and copy it using the right mouse button – Copy.
Step 2: Add your hotel ID to the Review-Tool
Click on the following link to open it. Alternatively, you can copy and paste it manually into the address bar of your browser window.
Now delete the back part of the address (c47efe9b-a888-3c8d-b315-53271cd00530) and insert your own hotel ID. Your personal Review-Tool is ready for use!
Tip: Save the entire link (e.g. by sending it to yourself by e-mail or creating a bookmark for this page) so that you can call up the Review-Tool the next time with one click.
Screenshot of Review-Tool
Please note: HolidayCheck is a German language platform. In order to be understood by all users, reviews should be written in German. To ask German-speaking guests for a review, the Review-Tool is available in German. In the Business Center you can have the reviews of your guests translated so that you can understand them.
Step 3: Tell your guests about the Review-Tool
Let your guests know that they can enter their e-mail address in the input field and after about a week they will automatically be reminded by e-mail of leaving a review for your house. Provide tablets for your guests to take advantage of the Review-Tool.