Remind your guests via email upon their return to write a review about the hotel (Please note that reviews can only be submitted in German on HolidayCheck, or in Polish on our partner website www.Zoover.pl).
This process can easily be automated and you can use our suggested email template to do this.
Dear Ms. Jane Public/ Dear Mr. John Public,
We are very pleased to have welcomed you as our guest and we hope that you enjoyed your stay at our hotel.
Review our hotel on HolidayCheck now!
Thanks to your review, we can continue to improve our services. Furthermore, your experiences help other vacationers with their travel planning.
Please review our hotel here.*
Thank you very much for your time and see you soon at
*Here you will find an introduction on how to link to your hotel review page on HolidayCheck.
Please note that according to the BGH judgement VI ZR 225/17 of 10th July 2018, follow-up return e-mails are regarded as advertising. If you wish to contact your guests by e-mail with a review request without legal risk, you should always obtain the permission of your guests. Background and further information about the judgement can be found here (only available in German).