More reviews for your hotel


Your guests‘ reviews offer a great deal of potential: you can see how pleased guests are with your hotel’s service, facilities etc. and what you can improve on. The more reviews you have, the further up you’ll appear in the popularity rankings of your region, meaning you’ll be found more quickly.

Reviews are also the basis for many guests‘ booking decisions. Using these tips, we want to make it easier for you to collect reviews:

  • Address your guests personally

As soon as your guests have spent a night in your hotel, they are welcome to review your hotel on HolidayCheck. Why not mention it to your guests when they check out? Learn more about the rules and conditions of actively speaking to guests in the HolidayCheck Code of Conduct.

  • Send a post–stay email*

Send an email to your guests once they’ve gone home following their stay at your hotel. Thank them for having been your guests and include a direct link to your hotel’s review channel on HolidayCheck. This process can easily be automated.

  • Inform your guests about the benefits of reviews on HolidayCheck

Your guests can share their opinion to help others find their perfect hotel and also collect up to 200 miles with our partners. Let them know what the benefits are.

  • Free HolidayCheck promotion material

Remind your guests to write a review using HolidayCheck’s professional promotional materials (only available in German), including review cards, an email signature, and reception signs.

  • “Review us on HolidayCheck” sticker (only available in German)

Place a “Review us on HolidayCheck” sticker at your main entrance to remind your guests to review your hotel. Please contact us to order a sticker free of charge: b2b.communication@holidaycheck.com.

* Please note that according to the BGH judgement VI ZR 225/17 of 10th July 2018, follow-up return e-mails are regarded as advertising. If you wish to contact your guests by e-mail with a review request without legal risk, you should always obtain the permission of your guests. Background and further information about the judgement can be found here (only available in German).

  1. Dear Holidaycheck team!

    Many greetings from sunny Egypt, Caribbean World Resorts Soma Bay.

    First of all I would like to say that it is our pleasure to cooperate with your professional touristic web site.

    In your advices of how to increase the amount of the guests reviews, you have mentioned that it is possible to contact you through this e-mail and to order stickers “Review us on HolidayCheck” on German language.

    Please could you advise me how our resort can order and receive it.

    Thank you in advance.


    • Dear Mrs. Siryapova,

      thank you for your comment and your email. We are pleased that you are interested in our promotion material and I will send the stickers to you within the following week.

      Best wishes from Switzerland,
      Nadine Schumacher



    • Dear Hotelpartner,

      thank you very much for your message. Is there any chance you could specify the reward you are relating to? If you are interested, I could send you some stickers. They can be used to remind your guests to review your hotel after their stay. Please let me know if you’re interested by sending an email to b2b.communication@holidaycheck.com

      Kind regards,
      Maike Diehl





    • Dear Mr. Han,

      thank you for your message. Currently, the Recommended on HolidayCheck 2018 certificates and stickers are being produced and delivered afterwards. Therefore, I would like to ask your for a little bit more patience until the certificate arrives at your hotel.
      If you have any further questions in the meantime, please don’t hesitate to contact us at b2b.communications@holidaycheck.com.

      Best regards to Alanya,
      A. Fields


  2. Dear Holiday Check Team ;
    today we receive from you e-mail about holidaycheck awards 2019.
    on same time you tought we can try to have more reviews to collect more reviews !
    this strange that,u keep many of our comment which we know from our guest ?
    we already sended 100 e-mail about this issue,even to Mr Georg Ziegler we sended.
    we have informed from the guest and with proof that they share and by e-mail they confirmed,it means after re-check by you for their review,even u still dont share.
    there are for my opinion holidaycheck lose objectivity.
    ı already share those information with my several mails to contenct,b2b etc. adress.
    ı just want to inform you and inform other hotelliers about the setuation.
    many greetings from sunny Alanya.
    p.s : our hotel awarded 2014-2015-2017-2018 already and still after waiting patience we didnt recevie,2018 stickers.the offer upsteirs below question,our request was on 23.05.2018 and today 27.09.2018
    Kind Regards



    • Dear Mesut,

      Thank you for your comment. We will be happy to send you the requested stickers and promotion material to your hotel.
      Best regards from Bottighofen,
      A. Fields


  3. its interesting,u delete my comment without answering! Bravo Holidaycheck team !!!
    i will also share this issue with the all hotellier and the other,to whom i know.
    in my opinion ; holidaycheck loose objectivity.


    • Dear Fatih,
      as you can see, we do not delete comments. We only publish it together with our response.
      Best regards,
      A. Fields


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